Customer Support Specialist (remote)

Wisebits is an international IT company, a true industry trendsetter. Over 350 employees from 12 different countries. We support and reward initiatives and ideas of our crew — people are one of our core values. We are looking for a Customer Support Specialist to join the growing support team of our web-based entertainment project. The company offers an excellent working environment, a competitive remuneration package, and the chance to work for a developing international company. Duties: Handle and resolve customer complaints providing the best customer experience Investigate complaints, troubleshoot issues and identifying trending problems Report bugs to the technical team Requirements: Very good English skills Experience as a Customer Support Specialist or similar CS role Perfect communication and problem-solving skills Customer orientation and ability to adapt/respond to different types of characters We offer: Unique opportunity to build your career among the best professionals on the market Career growth and professional development in a rapidly growing project Constant education & leveling up your skills Cyprus experience: once a year Wisebits pays for a trip to Cyprus (1 month)